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Mar 17

Secure link to iTunes Store failed

Cut to the chase:
  1. Start Menu > Type in cmd
  2. Enter "netsh winsock reset" press enter
  3. Restart your computer
Yesterday I received my first iPad, the new iPad.  I had trouble connecting it to iTunes and could not even sign in to the iTunes store.  I ran the diagnostics in iTunes and saw "Secure link to iTunes Store failed."  I went straight to the search engines and went digging.  Quickly seeing that I was not alone.  I tried disabling Windows Defender, Windows Firewall, and AVG antivirus.  No Help.  Also, flushing the DNS, also no help.  Uninstalling all Apple programs was not helpful either.  Not until a lot of digging was I able to find the steps above and that worked.  Good Luck!